General Manager - Cades Cove Jeep Outpost TOWNSEND, TN

General Manager

Cades Cove Jeep Outpost – Townsend, Tennessee

Position Overview
The General Manager is responsible for the day-to-day leadership and performance of the Cades Cove Jeep Outpost retail location. This role is focused on driving sales, managing a strong team, maintaining the right inventory levels, and ensuring the store operates efficiently and profitably at all times.

This is not a sit-back role. The right person is hands-on, leads from the front, understands retail numbers, and takes ownership of the store as if it were their own.

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Key Responsibilities

Team Leadership & Culture

Hire, train, schedule, and manage store staff
Set clear expectations and hold team members accountable
Create a positive, high-energy environment focused on customer experience
Lead by example on the sales floor

Inventory & Merchandising

Keep the store fully stocked on top-selling products
Monitor inventory levels to avoid overstock and dead inventory
Identify trends and reorder winning items quickly
Work closely with ownership/vendors to maintain product flow
Ensure the store is visually clean, organized, and merchandised to sell

Financial Performance

Manage payroll to stay within target percentages of sales
Balance staffing levels with traffic and seasonality
Track sales performance and adjust strategy as needed
Protect margins by controlling waste, shrink, and unnecessary spending

Operations

Oversee daily store operations including opening/closing procedures
Ensure excellent customer service at all times
Handle customer issues quickly and professionally
Maintain store standards, cleanliness, and organization

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What Success Looks Like

The store is consistently stocked with best-selling items
Minimal overstock and little to no dead inventory
Payroll stays in line with sales volume
Strong, reliable team that doesn’t require constant oversight
Sales continue to grow through smart merchandising and leadership

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Qualifications

Retail management experience (required)
Strong understanding of inventory management and sales trends
Proven ability to manage payroll and control costs
Leadership mindset with the ability to motivate a team
Organized, detail-oriented, and results-driven
Comfortable working in a fast-paced, seasonal retail environment

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Compensation

Competitive salary (based on experience)
Performance-based incentives tied to store profitability and sales
Opportunity for growth within a growing brand

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Final Note

This role is for someone who takes pride in running a tight operation. If you need constant direction, this won’t be a fit. If you like building something, making decisions, and being accountable for results, you’ll do well here.